Mexico Instant Booking

Hostel Alonso
Guanajuato, Mexico
Calle Alonso 24

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    Overall User Rating:  1.8

1 - 2 of 2 reviews		      [More info.] | [Write a review] | [Send to printer] | [Close window]

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 Value for Money  1.5
 Rooms  2.0
 Cleanliness  2.0
 Location  2.0
 Security & Safety  2.0
 Service & Staff  1.0
 Food / Dining  1.0
 Total  1.8

"Room so so, Staff member bad..."

User Rating:  2.5
Reviewer:   Masa K. of Tokyo, Japan
Reviewed:   January 21, 2015  (see hotel reviews from Instantworldbooking.com)
Traveled:   December 2014     Type:   Other
1 2 3 4 5
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 Rooms
 Cleanliness
 Location
 Security & Safety
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Comments  (English):
I searched this accomodation via some agency sites including this InstantWorldBooking and found the lowest fee here.

The accomodation and facilities are so-so but the staff members (manager) told me that the price i made a reservation is too cheep and they required me to pay more !! And, they don't serve any food although the web site shows breakfast is included. Their excuse is that they don't know the price and the other requirements on the agency's web site.

What's more, they asked me to get out soon after I complained their claim is not reasonable.

I strongly recommend you guys that you had better search another hostel first.

"LO PEOR DE LO PEOR!!!"

User Rating:  1.0
Reviewer:   Lily O. of Mexicali, Mexico
Reviewed:   July 18, 2014  (see hotel reviews from Hosteltraveler.com)
Traveled:   July 2014     Type:   Active/Adventure
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
Hicimos una reservacion para este hostal, una vez hepeor cho el deposito la persona nos cobro de mas diciendonos que esa fecha era temporada alta, cuando habia hablado anteriormente con el y confirmado fechas y horarios, la persona cometio un error reservandonos otra fecha, una vez hablando con el de esto me ofrecio regresarme el dinero lo cual acepte pero nunca mas dio la cara. La persona que nos atendio fue RAMON ARTURO MEJIA JASSO la cual de manera prepotente me dijo que lo molestaba por mandarle muchos correos y varias veces me callo y colgo el telefono. Desearia haber podido leer estas criticas ya que es el peor servicio que he recibido. Meti una queja en la profeco y justo esta en proceso ya que nunca me reembolso mi dinero esta persona por su equivocaion.

1 - 2 of 2 reviews




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